For tickets purchased directly on the Eutopia website via LIVE IT, you can request for it to be resent by visiting the ticket finder link. FIND TICKETS

For all other tickets purchased elsewhere, please contact your ticket vendor.

Our venue is located at 42 River Road, Barking, IG11 0DW. The nearest tube stations are Barking (Underground) and Barking Riverside (Overground).

Yes, physical ID is required for entry. We accept passports, UK driving licenses, and other government-issued photo ID. We do not accept photos or copies of ID.

A valid photo ID is required for entry. no exceptions. All IDs will be scanned into our ID verification system as a condition of entry.

All tickets are non-refundable, unless an event is cancelled or postponed. In the event of a cancellation or postponement, you will be contacted directly via email.

Last entry differs for each event. Please consult the event page or ticket confirmation for more information. We recommend arriving early to avoid queues

The venue is strictly 18+. You must have a valid ID to enter.

No, re-entry is not permitted once you leave the venue.

Early entry tickets allow discounted access to the venue before a certain time. If you arrive after this time, you may need to pay the difference at the door.

For select events, VIP tickets may be available. Availability is limited, so book in advance for the best experience.

Set times vary for each event and may not be released in advance, as set times are subject to change. Please check the promoter website or social media for updates.

A limited number of tickets may be available at the door, but we recommend booking in advance as events often sell out.

If an event is sold out, there will be no tickets available for sale on the door unless advertised.

Eutopia operates a casual dress code unless specified on an event listing page. Entry is at the discretion of our door staff if your clothing is deemed inappropriate.

Yes, a designated smoking area is available. Please follow staff instructions and only smoke in designated areas.

Prescription medication is allowed but must be in its original packaging with your name clearly visible. Please inform security on arrival if needed.

Yes, we are wheelchair accessible and have facilities to accommodate guests with disabilities. Please contact us in advance if you require any assistance at info@eutopiawhs.com.

If you have lost something at the venue, please contact us via info@eutopiawhs.com. Items are kept for a limited time.

Please contact us via email at 

info@eutopiawhs.com

There is no public telephone number to request a callback. Please provide all of your information in your email, and you will receive a response in due course.

For private hire inquiries, contact info@eutopiawhs.com